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	<title>PluggedIn Ventures</title>
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	<link>http://www.pluggedinventures.com</link>
	<description>PluggedIn Ventures is dedicated to helping startups succeed.</description>
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		<title>May 31st Roundtable: &#8220;Beyond the&#160;CPM&#8221;</title>
		<link>http://www.pluggedinventures.com/2012/05/11/may-31st-roundtable-beyond-the-cpm/</link>
		<comments>http://www.pluggedinventures.com/2012/05/11/may-31st-roundtable-beyond-the-cpm/#comments</comments>
		<pubDate>Fri, 11 May 2012 17:51:04 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[New]]></category>

		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=1271</guid>
		<description><![CDATA[PluggedIn May&#8217;s roundtable will be discussing &#8220;Beyond the CPM&#8221;. This topic is one that is more relevant today with mobile ad CPM&#8217;s are low, clearly demonstrating that these ads aren&#8217;t working- neither for publishers seeking to monetize their apps nor for advertisers wishing to promote their messages and brands. This reality forces the question: what alternative options [...]]]></description>
			<content:encoded><![CDATA[<p>PluggedIn May&#8217;s roundtable will be discussing &#8220;Beyond the CPM&#8221;. This topic is one that is more relevant today with mobile ad CPM&#8217;s are low, clearly demonstrating that these ads aren&#8217;t working- neither for publishers seeking to monetize their apps nor for advertisers wishing to promote their messages and brands.</p>
<p>This reality forces the question: what alternative options do mobile developers and advertisers have that might be more effective?</p>
<p>For this roundtable we will hear from a group of leaders in existing and new monetization mechanisms to discuss what lies &#8220;Beyond the CPM&#8221;.</p>
<p>Participants Include:<br />
Pubmatic: Larry Harris, CMO<br />
Jumptap: Todd Anderman, CRO<br />
Todacell: Mark Lehman, CEO<br />
TapJoy: Tom Sipple, VP Sales</p>
<p>The roundtable is taking place on 5/31 from 8:30-10am at the offices of Loeb&amp;Loeb, 345 Park Ave.</p>
<p>Register Now: <a href="http://bit.ly/K0WSKg" target="_blank">http://bit.ly/K0WSKg</a></p>
]]></content:encoded>
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		<title>Mobile Madness: Acquisition &amp; Monetization&#160;Roundtables</title>
		<link>http://www.pluggedinventures.com/2012/02/29/mobile-madness-acquisition-monetization-roundtables/</link>
		<comments>http://www.pluggedinventures.com/2012/02/29/mobile-madness-acquisition-monetization-roundtables/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 03:39:01 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=1231</guid>
		<description><![CDATA[PluggedIn Ventures is happy to bring you March Madness PluggedIn style. Bringing you back to back roundtables on Mobile, with Mobile Acquisition &#038; Mobile Monetization.]]></description>
			<content:encoded><![CDATA[<p>PluggedIn Ventures is happy to bring you March Madness PluggedIn style. Bringing you back to back roundtables on Mobile, with Mobile Acquisition &amp; Mobile Monetization.</p>
<p>The first roundtable will be discussing Mobile Acquisition, easily one of the biggest challenges everyone is facing. From startups, brands, established companies everyone is struggling with user acquisition. Amidst the explosion of mobile devices, content and services, what can companies do to compete for attention? How exactly are businesses acquiring mobile users, and how do they get people to download their apps, visit their mobile pages, and shop in their mobile stores? The strategies, tools, tactics, &amp; measurements are plentiful.</p>
<p>This roundtable is taking place on March 27th from 8:30-10am at the offices of Frankfurt Kurnit, 488 Madison Ave.</p>
<p>Register Now: http://bit.ly/yB6YUP</p>
<p>The second roundtable will be discussing Mobile Monetization. It seems that along with Acquisition mobile startup&#8217;s and companies are tackling Monetization. How can we make money via mobile? Advertisers, publishers, developers, and seemingly everyone else have followed consumers to mobile, but with smart phone penetration now crossing 50%, questions of ROI are still abound.</p>
<p>This roundtable will feature a discussion among industry CEO&#8217;s, founders and leaders on how they are figuring out answers and what will be the solutions that generate revenue.</p>
<p>This roundtable is taking place on March 28th from 8:30-10am at the offices of Loeb &amp; Loeb, 345 Park Ave.</p>
<p>Register Now: http://bit.ly/y0bSmK</p>
]]></content:encoded>
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		<title>February 23rd: Cloud&#160;Roundtable</title>
		<link>http://www.pluggedinventures.com/2012/02/14/february-23rd-cloud-roundtable/</link>
		<comments>http://www.pluggedinventures.com/2012/02/14/february-23rd-cloud-roundtable/#comments</comments>
		<pubDate>Wed, 15 Feb 2012 02:07:44 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Events]]></category>

		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=1213</guid>
		<description><![CDATA[Cloud computing was all the rage in 2011 and will continue to grow and become more popular in 2012. February&#8217;s roundtable will discuss the various definitions of what the &#8220;Cloud&#8221; actually means and how companies are using the &#8220;Cloud&#8221;. As a metaphor for the Internet, &#8220;the cloud&#8221; is a familiar cliché, but when combined with [...]]]></description>
			<content:encoded><![CDATA[<p>Cloud computing was all the rage in 2011 and will continue to grow and become more popular in 2012. February&#8217;s roundtable will discuss the various definitions of what the &#8220;Cloud&#8221; actually means and how companies are using the &#8220;Cloud&#8221;.</p>
<p>As a metaphor for the Internet, &#8220;the cloud&#8221; is a familiar cliché, but when combined with &#8220;computing,&#8221; the meaning gets bigger and fuzzier. Some analysts and vendors define cloud computing narrowly as an updated version of utility computing: basically virtual servers available over the Internet. Others go very broad, arguing anything you consume outside the firewall is &#8220;in the cloud,&#8221; including conventional outsourcing.</p>
<p>This roundtable will discuss the latest topics in cloud, including security, mobile, applications, communications, virtualization, CRM, and much more.</p>
<p>Join us to discuss this and much more with industry leaders and industry executives who are blazing the way in the &#8220;Cloud&#8221;.</p>
<p>Register today: http://bit.ly/Apvlf0</p>
]]></content:encoded>
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		<title>Mobile Marketing Roundtable / Dec.&#160;2011</title>
		<link>http://www.pluggedinventures.com/2012/01/31/mobile-marketing-roundtable-dec-2011/</link>
		<comments>http://www.pluggedinventures.com/2012/01/31/mobile-marketing-roundtable-dec-2011/#comments</comments>
		<pubDate>Tue, 31 Jan 2012 02:56:08 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Founders Roundtable]]></category>

		<guid isPermaLink="false">http://212.98.185.5:10684/?p=926</guid>
		<description><![CDATA[December&#8217;s roundtable discussed &#8220;Mobile Marketing&#8221;  which i apropos as everyone has budgeted for Mobile Marketing in 2012. The question everyone want to know is, where do we go from here?  Anywhere and everywhere, it would seem, but getting there may be another issue.  Analysts project nearly a tripling of mobile marketing spend in the next [...]]]></description>
			<content:encoded><![CDATA[<div>December&#8217;s roundtable discussed &#8220;Mobile Marketing&#8221;  which i apropos as everyone has budgeted for Mobile Marketing in 2012. The question everyone want to know is, where do we go from here?  Anywhere and everywhere, it would seem, but getting there may be another issue.  Analysts project nearly a tripling of mobile marketing spend in the next 24 months, but the explosion of mobile devices, usage, technologies and data has created potential for a vast gap between marketing opportunities and marketing success.  This roundtable of Mobile Marketing Executives will debate how companies big and small, global and local should jump into the mobile game and which practices will likely differentiate the winners from the losers.</div>
<div></div>
<div>Participants included:</div>
<div>Grapple Mobile: Sean Rosenberg, Managing Director<br />
Xtify: Josh Rochlin, CEO</div>
<div>GroundLink: Seth Lasser, CMO</div>
<div>ScanBuy: David Javitch, VP Marketing</div>
<div>TodaCell: Mark Lehmann, CEO<br />
HipCricket: Paula Murgia, VP Mobile Strategy</div>
<div>BluTrumpet: Nina Sodhi, CEO</div>
<div>GroundTruth: Evan Neufeld, CMO</div>
<div>QR Media Group: Tammy Lewis, CMO</div>
<div>Snackable Media: Jill Labert, VP Marketing</div>
<div>OfferMobi: Howie Schwartz, Co-founder</div>
<div></div>
<div>Notes taken by: Niamh Bushnell, MarketSolutions</div>
<div>
<div>
<ul>
<li>Device market fragmented within mobile, iPhone versus Android, and there&#8217;s also a significant base of people still on feature phones.</li>
<li>Feature phones still of interest to advertisers &#8211; Pepsi Xfactor promotion focuses on taking pictures with the phone, targeting all phone users not just smart phones.</li>
<li>Media on iPhones is very expensive; feature phones are a lot less expensive with similar click through rates of 10%.</li>
<li>The difference between phones is a conversation about price. Price of the handset and the carrier agreement e.g. with Metro PC, flat rates and no contract.</li>
<li>What will happen next year? We&#8217;ll see real ROI generated from mobile marketing, content accessed via mobile phones will turn into real sales, companies will close the loop and drive ROI.</li>
<li>Designing consumer apps for mobile? It&#8217;s about building for the smallest screen first and building up from that.</li>
<li>Is this the year of mobile? In the past we were always looking for &#8220;the mobile guy&#8221; at brands that we could talk to and sell to. Now it&#8217;s integrated &#8211; we&#8217;re looking for the CRM person or the CMO, at agencies its the CRM team.</li>
<li>ROI in mobile &#8211; Its difficult to achieve scale but lots of brands like Staples see ROI in marketing to their own audience.</li>
<li>Audience and context are key. Message has to be specific and relevant. You can push the coupon at the retail store but how do you get the customer to walk through the door in the first place.</li>
<li>There are scalability and complexity issues. Mobile campaigns are high touch and only recently do digital agencies have the expertise to set up campaigns that are successful, to ask the right questions about how and why.</li>
<li>Seeing a lot more multichannel campaigns now where mobile becomes the thread through all channels, through broadcast, POS etc. The question now is how can we use mobile to drive strategy (instead of just being tactical) and how can it start to drive revenue.</li>
<li>Concern about brands forcing the users to take an action &#8211; will we see consumer burnout, should we be concerned about this?</li>
<li>Marketers are also getting smarter about the cadence at which they are sending out messages. They must be delivering value and the right cadence.</li>
<li>Multichannel &#8211; tools must be chosen carefully and must talk to each other.</li>
<li>Mobile marketing is so opaque, no cookies to allow you to track people. On the web you can buy an audience, like New York, business people but on mobile it&#8217;s untargeted.</li>
<li>Check out Boston based Fiksu</li>
<li>The promise of mobile &#8211; I am at a store like SAM&#8217;s Club and a truck load of new TVs lands into the bay. I immediately launch a flash sale campaign via mobile to broadcast to customers within a 2 mile radius of the store. The campaign is integrated with the backend stock management system.</li>
<li>Motorola is working on some POS solutions in this area. IBM also so that my storage system is talking to my CRM which is speaking to my mobile app tool and creating geofences that bring people in.</li>
<li>These mobile marketing tools are allowing brands to think more holistically about the customer and leverage loyalty marketing, POS tool, better. Every tool in the marketing playbook has a role to play.</li>
<li>Mobile is the ultimate digital tool to address moments in people&#8217;s lives.</li>
<li>Multichannel &#8211; Delta, the mobile marketing conversation spans the organization, 14 different groups from technology to marketing to customer service.</li>
<li>H&amp;M&#8217;s mobile marketing tool has 24-language support and allows managers on a store by store basis to manage content. They set it up a 9am, it hits the user by 10am. It&#8217;s very expensive to set up but the ROI is so good it makes sense.</li>
<li>Its hard to figure out how to measure its success &#8211; downloads, coupons, but once you&#8217;ve got a measurement that works you can justify the bigger budgets.</li>
<li>Easier to figure this out with retail brands, still hard to do with B2B. Enterprise plays are still a huge untapped market. Novartis just want to use an app for people to get around their campus.</li>
<li>Coke wanted to geofence their vending machines, because these have the highest margin for them. They wanted to find a way to let people know where the newest machine was and let their franchisees geofence their own locations too.</li>
<li>Getting people to come back to your app is the most difficult challenge. 55% of app users use them 4 times or less. Need to find reasons to bring them back.</li>
<li>Knowing the retention level of your usage is crucial. Also knowing what users are doing with it, analytics, are they exiting early, using it incorrectly.</li>
<li>Microsoft location based game, build up virtual currency allow you to download it from your mobile into a console, that&#8217;s powerful.</li>
<li>The use case for a tablet versus a phone is totally different. Tablet seen more as an in-home device.</li>
<li>What will be different in the next 6-12 months?</li>
<li>Expertise in mobile will be far advanced</li>
<li>Agencies and brands will learn how to close the loop and achieve ROI.</li>
<li>NFC will fizzle &#8211; too few phones, no mass appeal.</li>
<li>People have to care about Windows 7</li>
<li>We&#8217;ll see a lot more multichannel campaigns.</li>
</ul>
</div>
</div>
<p>&nbsp;</p>
]]></content:encoded>
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		<title>Tablet Device Roundtable&#160;Recap</title>
		<link>http://www.pluggedinventures.com/2011/11/30/tablet-device-roundtable-recap/</link>
		<comments>http://www.pluggedinventures.com/2011/11/30/tablet-device-roundtable-recap/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 11:03:01 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Founders Roundtable]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[honeycomb]]></category>
		<category><![CDATA[ipad]]></category>
		<category><![CDATA[kindle fire]]></category>
		<category><![CDATA[nook]]></category>
		<category><![CDATA[tablet]]></category>

		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=757</guid>
		<description><![CDATA[The Tablet Device roundtable was held on November 17th and discussed the rapid adoption we are seeing in the Tablet marketplace.The iPad and Tablet industry are roughly two years old and it had not taken too much time for the market to jump all over it. Since than we have seen an explosion in the [...]]]></description>
			<content:encoded><![CDATA[<div>
<div>
<p>The Tablet Device roundtable was held on November 17th and discussed the rapid adoption we are seeing in the Tablet marketplace.The iPad and Tablet industry are roughly two years old and it had not taken too much time for the market to jump all over it. Since than we have seen an explosion in the marketplace from challengers on the device and operating side of the tablet industry.</p>
<p>One thing that we do know is that the Tablet Market is here to stay and will continue to grow. This roundtable discussed the where the industry is going, adoption rate, and trends.</p>
<p><strong>Participants included:</strong><br />
ShopKeep: David Olk, COO/Co-Founder<br />
StoryDesk.com: Kristal Bergfield, VP Business Development<br />
News.me: Jake Levine, GM<br />
MeeGenius: Wandy Hoh, CEO<br />
Nomad Editions: Mark Edmiston, CEO<br />
MagPlus.com: Staffan Eckholm, CEO<br />
NHL: Chris Golier Vice President, Mobile Marketing &amp; Strategy<br />
Bloomberg: Alina Vandenberghe, Head of Cross Platform Mobile Product<br />
Barnes&amp;Noble: Chris Peifer, VP Business Development<br />
The Daily: David Brinkner, SVP Business Development &amp; Operations</p>
<p>Below you will find the snippets from the roundtable conversation.  I would like to thank Emily Roetzel from the FreshDigitalgroup for taking the following notes.</p>
<div><span style="text-decoration: underline;"><strong>Tablet Devices Roundtable Notes:</strong></span></div>
</div>
<ul id="internal-source-marker_0.6715836045332253">
<li>When creating applications on a tablet we have to start with the user experience. We have viewed media as a silo, and It’s not about how to create product on a tablet but the UX.</li>
<li>Tablets allow publishers to provide weekly updates instead of monthly b/c you don’t have to pay for print.</li>
<ul>
<li>Weekly is a natural frequency for consumers</li>
<li>Figure out a frequency that is best for users and then create a product from that</li>
</ul>
<li>The difference in news now is curation, because news is free in so many ways</li>
<li>The Daily on why marketing apps is so hard: “Only place to sell apps is through highly populated storefront or through other apps.”</li>
<li>People are now finding content in different ways due to social networking. Social networking allows readers to find content direct from the source (professional, editor, etc.) and not from branded distributors</li>
<li>Readers are informed of content through two types of interactions: social discovery that “happened” at the same time they are engaging with their networks, and then through targeted promotions within the networks</li>
<li>The Daily: “Only place to spend money is with your “relationship with Apple””</li>
<li>Strongest curators/biggest publishers are the ones who get the largest amount of ad money</li>
<li>Tablet native apps like The Daily, trying to get big enough basis for audience to buy them</li>
<ul>
<li>Great place for advertisers to get their message out</li>
</ul>
<li>The client burden in relationship with agencies is the cost of creative to build out the ads</li>
<li>Big problem: agencies and advertisers are still using web metrics for tablets (where you get ‘x’ for ‘y’) – there are metrics you can use, but the old ones don’t work.</li>
<ul>
<li>Message now comes very strong and you can’t avoid it</li>
</ul>
<li>Messages on tablets are now strong and you can’t avoid them. When a brand gives you something you value for free, the user views it as a premium/incentive.</li>
<li>Tablet engagement rates much higher than web.</li>
<li>New metrics will have to determine: How many active sessions per week? How much time spent in your app? Etc.</li>
<li>There has not enough investment on tablet layout/curation. At the end of day focus should be on UX, and everything coming together on a totally new platform in a unique way.</li>
<li>The problem is also with the Creative Directors at large agencies. They try to create elaborate campaigns to win them awards; like they did for other traditional media formats. Direct response ads are viewed as “Too responsy” and make the creative’s feel uncreative.</li>
<li>Key is to let the platform you are working with guide you in ad creation</li>
<li>NHL: Agencies now want video ads, and focus on getting more page views from users on tablets more than any other metric. The 3 keys to being a differentiator in the ad space is: Video, Rich Media, and offering Location Based targeting</li>
<li>Advertisers want monetization, and unfortunately, new startups who offer new ad support models will not be able to monetize for a year or so.</li>
<li>When you can get message on all 4 screens, the brand should be there through optimization on each device, and provide a different UX on each</li>
<li>More importantly, users should have access to your content wherever they are (on each device they use)</li>
<li>$250.00 tablet for “Wal-Mart” consumer &#8211; not enough memory for niche/typical daily cast</li>
<li>Enterprise tablet integration: By providing customers with simple solutions such as providing salesmen with sales catalogs, we are putting technology in hands of people who wouldn’t have any means of creating these solutions without you. – this will also create a higher adoption rate</li>
<li>At Barnes and Noble, B2B has been prioritized less. People who are making transaction directly from device are currently more of a priority.</li>
<li>Catalogs are really all about the impulse purchase</li>
<li>Catalogs perceived different in different industries (ex. golf where a Titulus catalog can be incorporated with the industry vs. a Lands End catalog showcasing products and used as a sales point)</li>
<li>Catalogs used to be launched on certain days after much market research and analysis was done by retailers – they had determined exact day the catalog should be launched, how many to produced, and who was viewing them by exactly which clients they were sending them to. – Which is now causing hesitation in retail industry when adopting to tablet only catalogs.</li>
<li>Zite: an personalized magazine app that allows customers create their own content model</li>
<li>Agencies haven’t figured out how to leverage different niche sites. By utilizing these they would create higher ROI, leading to client retention and more money in the future.</li>
<li>Zappos made agencies adapt to how they would advertise by controlling their CRM</li>
<li>Startups notice the industry fragmentation between clients and agencies, and are going to capitalize on it</li>
<li>Social Media is now a brand steward. &#8211; Will brands begin to focus on using and bring social media in house over choosing their agency?</li>
<li>Startups’ success will change ad agency model and set new way business is done (but startups view the industry very differently)</li>
<li>eCommerce: has shown high conversion rates from the fluent customers who are utilizing tablet devices, there is a lot of $ spent by customers and this is often overlooked</li>
<li>Cheap ad clicks are used as tracking mechanism, not to make money</li>
<li>Affiliate marketing doesn’t work for hostile environment with offline connection.</li>
<ul>
<li>We are still not to a point where internet is always on</li>
</ul>
<li>The Daily: We “ make a fortune of the apps that we review” because they allow users to make a single click purchase from the app store.</li>
<li>Companies that figure out how to create a non-incumbent single click purchase path will be the ones that are successful and make money. There is currently no model that provides users with a create check out experience.</li>
<li>An eReader revolution will happen to periodicals.</li>
</ul>
</div>
]]></content:encoded>
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		<title>SOCIAL MEDIA SUMMIT&#160;RECAP</title>
		<link>http://www.pluggedinventures.com/2011/11/15/notes-from-plugged-in-ventures-social-media-summit/</link>
		<comments>http://www.pluggedinventures.com/2011/11/15/notes-from-plugged-in-ventures-social-media-summit/#comments</comments>
		<pubDate>Tue, 15 Nov 2011 17:03:37 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Founders Roundtable]]></category>
		<category><![CDATA[Social Media]]></category>

		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=748</guid>
		<description><![CDATA[SOCIAL MEDIA: THE WRONG TERM? Social media is used as a buzzword to describe different types of realities. The term is too narrow compared to the social media universe. A framework for social media &#8211; proposed by appsavvy’s Chris Cunningham &#8211; that would break out opportunities within social media could be: o Social CRM, community management and [...]]]></description>
			<content:encoded><![CDATA[<div>
<div>SOCIAL MEDIA: THE WRONG TERM?</div>
<div>Social media is used as a buzzword to describe different types of realities. The term is too narrow</div>
<div>compared to the social media universe.</div>
<div>A framework for social media &#8211; proposed by appsavvy’s Chris Cunningham &#8211; that would break out opportunities within social media could be:</div>
<div>
<div>o Social CRM, community management and fan pages (15% of the world of social),</div>
<div>o Media next to social, the display in other words</div>
<div>o Audience and activities</div>
<div>Medias are inviting themselves more and more into a broad human reality: human conversation. To describe a conversation, one has to specify:</div>
</div>
<div>
<div>o The people who are talking to each other (e.g. customers among themselves, brands to customers, customers to company, experts, journalists…)</div>
<div>o Topics of the discussion (e.g. products, brand lifestyle, tips, events, news…)</div>
<div>o Motives of individuals behind these conversations (e.g. monetary incentives, social recognition, needs for advices, strong emotions or strong opinions…)</div>
<div>o Venues (e.g. twitter, facebook, blogs, reviews and comments, phones or offline!)</div>
</div>
<div>Once this has been specified, one can say what this is all about, and structure how the conversation should be handled, with which goals, strategy and metrics. Social CRM systems present a huge challenge in the sense they have to include all the diversity of phenomena described above.</div>
<div>o Social CRM, community management and fan pages (15% of the world of social)</div>
<div>o Media next to social, the display in other words</div>
<div>o Audience and activities</div>
<div>o Topics of the discussion (e.g. products, brand lifestyle, tips, events, news…)</div>
<div>o Venues (e.g. twitter, facebook, blogs, reviews and comments, phones or offline!)</div>
<div>TRUST, IDENTITY, INFLUENCE AND REPUTATION</div>
<div>Referring to an HBR (Harvard Business Review) article about Coca Cola that was looking back at the past 125 years of the brand, the panel discussed the role of TV advertisement and its measurement in terms of exposure and number of impressions. The next 125 years will focus on how people express themselves about the brand even after they got exposed, as they may become influencers in their circles. Influencers are as important to reach as customers.</div>
<div>Social media is about digitalizing real life interactions, making collected data easy to process, analyze and measure in an accelerated manner. And people are happy giving up information digitally as long as they can gain access to useful tools.</div>
<div>EVOLUTION OF SEARCH</div>
<div>Algorithms are in the process of being humanized. It’s less and less about what is relevant according to the community, but more and more about what is relevant to you. Search is moving social because the use of the web is evolving to being based on conversations. In conversions, people give a lot of information about themselves and this data can be used to make the web experience truly tailored.</div>
<div>The web is evolving towards being individualized, which creates more and more opportunities for companies, but also raises questions on how good it is for users to have their web experience tailored without their own consent.</div>
<div>THE KEY TO SUCCESS: SCALABLE AND REPEATABLE</div>
<div>Yes all companies try to find ways to be trustable, with a strong identity, influence and reputation. And, yes all companies know that to do so starting a conversation, a dialog with customers is the best strategy. However, most companies launch social initiatives, which can be run only in the short term. Creating scarcity next to social may be powerful (“the shinny new thing”) but the challenge is to scale. Few companies are able to build social tools that are scalable and repeatable, which would help them maintain consistent and long lasting relationships with customers. Short term social successes have prevailed so far.</div>
<div>Most social media companies have followed this track on building expensive fashionable tools that drive attention to their clients in the short term but do not accompany the long term strategy of the firm. It explains why social media still struggles to be perceived as a key component of the marketing strategy of companies. There is a need to a cohesive platform to scale social.</div>
<div>SOCIAL IS NOT COMMERCIAL</div>
<div>Social is a discussion. Real life discussions are not commercial. Companies have been commercial for decades. If companies want to maintain long lasting relationships with their clients they have to learn not to be commercial, they have to humanize themselves. They have to figure out how to pull information from real life conversations (like a friend giving a recommendation to another friend) to understand what truly impacts sales.</div>
<div>STRENGTHS AND LIMITATIONS OF FRAMEWORKS</div>
<div>Frameworks are useful to understand the social challenges companies are facing. However frameworks do not help to find the right words to use with customers, the right games to offer them, the right activities to suggest them. Getting along socially with somebody is an art that needs much more than frameworks and guidelines to be performed. In this art, great content creators are likely to win because they present themselves to individuals as worth talking to. Assessing the strength of a network requires looking into its reach, frequency, interactions, diversity and information shared.</div>
<div>IS THERE ANYTHING AFTER ADVERTISING UNIT?</div>
<div>So far marketing expenses have been monitored using different ad units (CPC, CPA, CPM) based on the sales funnel (discovery, discussion, decision)… Is this still relevant in an environment that is based on conversations? Can we still measure the true value of social initiatives only by purely quantitative measures? Is social more about leading to recognition/getting the word out, rather than leading to action? Are there risks to be misled by “casper” engagement (e.g. facebook likes that are fake)? Talking about something or somebody is not necessarily a winning criterion. Ron Paul is a funny example of that reality… Even in real life there is a difference between declarations and inner beliefs or emotions. Until someone is able to evaluate the real impact of a social marketing campaign, ad units are still relevant. They can be twisted a bit (e.g. page views are not relevant to social gaming), they should get closer to actual sales metrics, but they shall continue be key.</div>
<div>IS THERE GOING TO BE A “NEXT BIG THING”? WHAT’S NEXT?</div>
<div>One shall always be prepared for the arrival of the next emergence of large technology companies. While Facebook is likely to continue growing exponentially, other players may enter the space and grow even faster in slightly different markets. In fact, what’s coming next may not be a tech transition; it may very well be a social one. Among ideas cited, there were:</div>
<div>o Exponential use of social platforms</div>
<div>o Growing decomposition of social platforms</div>
<div>o Better tools to navigate throughout your web social history</div>
<div>o More and more links between digital and real life</div>
<div>o Increased individual customization of web experiences</div>
<div>o Local digital commerce, daily deals</div>
<div>o Intersection of social and TV</div>
<div>CUSTOMER ACQUISITION</div>
<div>SOCIAL IS NOT JUST ANOTHER CHANNEL FOR CUSTOMER ACQUISITION</div>
<div>Social being about brand building, it is hard to sell to marketers who are overly impatient to acquire new customers. But social is not only about building awareness, observing assessments and recording actions. In fact, in the lifecycle of a customer’s interactions with a brand, purchase only accounts for 1%!</div>
<div>IT IS ALL ABOUT LISTENING</div>
<div>Marketers must put more effort into the interactions prior and following the purchase. They must “listen” to conversations people are having online about their brand. This is how they will be able to identify potential brand ambassadors, who would then evangelize their respective networks on behalf of the brand. Once ambassadors are selected, marketers need to invite them to lead their own local conversations, hence introducing some sort of social currency that allows advocates to get their name and ideas out, and encourages them to keep doing so.</div>
<div>CHALLENGES IN THE CURRENT LANDSCAPE</div>
<div>What used to be people on mailing lists is now a group of Facebook fans and twitter followers. Marketers now use likes and hashtags to segment and send the right messages to the right people.</div>
<div>Facebook’s use of sponsored stories, adding verbs to the social graph, proves 50% more efficient than traditional online ads. However, the current landscape presents challenges for marketers: with twitter, the dynamics of a conversation are lost in a stream, and with Google+ and facebook, conversations are people-related rather than topic-related making it hard for messages to travel really far and be effective.</div>
<div>Other techniques exist. With SEO (Search Engine Optimization) marketers can multiply the funnel and access a larger base, while with social media, they can multiply the context and have someone else pitch on behalf of the brand.</div>
<div>FINAL THOUGHTS</div>
<div>o Facebook is like a car with gasoline: people don’t like driving it but they still do… eventually, they will stop</div>
<div> o Context-based media (including local) will explode and social platforms will fragment as people relish their individuality and move towards platforms that cater to their needs</div>
<div>o Vertical social networks will rise with dramatic differences between verticals as some</div>
<div>categories are inherently social, others not</div>
<div>o Real time engagement and communication will be key</div>
<div>o Business models around ecommerce will expand</div>
<div>CUSTOMER RETENTION</div>
<div>CUSTOMER RETENTION BEFORE SOCIAL</div>
<div>Pre-social CRM used to be thought as the big fad. With social, social CRM enables much more powerful things than traditional CRM.</div>
<div>“YOUR CALL IS NOT IMPORTANT TO US”</div>
<div>Most companies are being reactive about social rather than pro-active. Social media nowadays is a public source of complaints, which gives people an outlet to publicly complain and threaten brands. Overwhelmed with conversations exposing their brands and with attempts to make things right publicly, companies are losing sight and forgetting to fix the problems that actually caused the complaints.</div>
<div>Companies may be looking for situations where their competitors are losing sight as part of their own customer acquisition strategy.</div>
<div>LISTENING AT THE OUTPUT IS NOT ENOUGH</div>
<div>Companies that do this well know who their customers are or are likely to be. How much listening need to take place to reach this state? What is the cost of listening? Tools such as Radian6 offer to pull the right data for a much cheaper price than organizing 20 focus groups.</div>
<div>Customer retention is not a data collection problem. In fact, the problem is not that there is not enough data but rather that companies need better data…</div>
<div>Some companies (like Zappos) are set up to respond to customer service demands, but most companies are only set up to collect information. To act on complaints, there needs to be loyalty/rewards systems in place, along with specific business processes&#8230; Organizations not only need to have people responsible for customer retention initiatives and responses, but they need to actually empower them to make decisions quickly on their own.</div>
<div>CHANGES TO LOOK OUT FOR</div>
<div>o Super narcissistic new generation that shares more and more often</div>
<div>o Universal (time and space) access makes it easier to share</div>
<div>o Overflow of people to interact with, as well as brands and message to process and choose from</div>
<div>o Social media provides an infrastructure (as opposed to a destination) for storing, sharing and accessing all this data, and just like email it will become a platform that we cannot live without</div>
<div>o Companies need to be in the right place at the right time to listen to the customers (or everywhere at once!)</div>
<div>REVENUE GENERATION</div>
<div>MONETIZATION IN EXCHANGE OF A MEANINGFUL EXPERIENCE</div>
<div>Social is a real opportunity for online services to try predicting organic marketing results and decrease spent in paid ads. In social media, interactions are contextual and happen real time. What makes people go beyond the thinking that they are being marketed at by brands is the value they are deriving from products and their consistency with expectations. People like neither interruptions nor advertising, but they would happily trade experience for relevancy and rewards.</div>
<div>Because they are already experiencing significant information overload, consumers are somewhat reluctant or slow at integrating new tools into their lives. To avoid the “cold start” problem, encourage new tools usage, and speed up the learning process, it is key that a new tool instantly gives good recommendations even though it takes a certain amount of time to build complete preferences information for more meaningful suggestions.</div>
<div>In fact, knowing what customers like and don’t like helps bridge the gap between online (where purchase intent is recorded) and offline (where most purchases take place). And because offline social is very impulsive, there is a huge upscale opportunity if manage to push that behavior forward.</div>
<div>BRIDGING THE OFFLINE / ONLINE GAP</div>
<div>Data in the offline world is analog. Wouldn’t it be convenient to keep a centralized database of all offline information that consumers could tap into to make informed decisions? The major challenge against “big data” is to convince brick and mortar stores to change the way they do</div>
<div>business. There is a need to educate the people that control the offline experience on how closing the gap between offline and online would be beneficial to business.</div>
<div>Enabling technologies, such as Groupon that is getting consumers used to purchasing something online to use later offline, are big catalysts in revenue generation and help understand purchase influence circles. This means offline stores could soon benefit from data analytics similar to what Amazon developed for its online store.</div>
<div>The development of the mobile industry is another technology advance and trend that contributes to bridging into offline and to supplementing the online experience.</div>
<div>WHAT AND HOW TO MONETIZE?</div>
<div>Social media is an enabler of monetization. Monetization does not necessarily happen directly on social media sites, but social often contributes to generating revenue from other places. To understand what to charge for online and how to charge for, online marketers therefore need to look at what is happening offline. In a utility model or software as a service, people would probably be open to paying for a service they are already paying for in real life. For example, people are used to</div>
<div>paying for fun in real life since the entertainment is conditioned that way. On the contrary, they are not willing to pay for information.</div>
<div>The more people use a tool and the more invested they are, the more likely they are to pay a premium for more volume or access to additional functionalities. This is especially true if the site is prone to scaling by network effect, as the cost of switching increases with network lockdown.</div>
<div>CLOSING REMARKS</div>
<div>Online to offline progression seems to please consumers who like the value they are getting out of the growing volume of offline data that is gradually brought online. And mobile phones (along with</div>
<div>other tools) are pivotal forces pushing towards social offline digital commerce.</div>
</div>
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		<title>Sept. 22nd: Cross-Platform Video Distribution&#160;Roundtable</title>
		<link>http://www.pluggedinventures.com/2011/09/07/sept-22nd-cross-platform-video-distribution-roundtable/</link>
		<comments>http://www.pluggedinventures.com/2011/09/07/sept-22nd-cross-platform-video-distribution-roundtable/#comments</comments>
		<pubDate>Wed, 07 Sep 2011 16:45:34 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Past Events]]></category>
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		<category><![CDATA[ooyala]]></category>
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		<category><![CDATA[taboola]]></category>
		<category><![CDATA[tremor video]]></category>
		<category><![CDATA[video distribution]]></category>
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		<description><![CDATA[PluggedIn&#8217;s September Roundtable will be focusing on &#8220;cross-platform video distribution&#8221;. We know all platforms weren’t created equal, but just because we refer to “cross-platform distribution” does that mean they have finally achieved equality? Why or why not? Thise are just some of the questions that will be asked along with; What strategies to optimize monetization [...]]]></description>
			<content:encoded><![CDATA[<p>PluggedIn&#8217;s September Roundtable will be focusing on &#8220;cross-platform video distribution&#8221;.</p>
<p>We know all platforms weren’t created equal, but just because we refer to “cross-platform distribution” does that mean they have finally achieved equality? Why or why not?</p>
<p>Thise are just some of the questions that will be asked along with;</p>
<p>What strategies to optimize monetization through video content are working? Which ones are DOA?  What structural barriers need to come down?  Technical barriers? Which payment mechanisms work? What’s being left on the table that could be exploited?</p>
<p>Participants Include:</p>
<div>Craig Arnon, VP Biz Dev, AdoTube</div>
<div>Anthony Risicato, GM, Tremor Video</div>
<div>Dario Meli, Co-founder, Vidrollr</div>
<div>Javier Salom, VP Account Management, Ooyala</div>
<div>Yarden Tadmor, CRO, Taboola</div>
<div>Matt Minoff, CEO, SelectableMedia</div>
<div>Kate Rolston, Disney Interactive</div>
<div>Tal Simantov, VP Video, AOL</div>
<p>To purchase tickets for th summit you can go to: <a href="http://september11roundtable.eventbrite.com/">http://september11roundtable.eventbrite.com/</a></p>
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		<title>Social Media Summit &#8211; October 25,&#160;2011</title>
		<link>http://www.pluggedinventures.com/2011/08/25/social-media-summit/</link>
		<comments>http://www.pluggedinventures.com/2011/08/25/social-media-summit/#comments</comments>
		<pubDate>Thu, 25 Aug 2011 21:06:26 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Upcoming Events]]></category>
		<category><![CDATA[brand building]]></category>
		<category><![CDATA[customer acquisition]]></category>
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		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=706</guid>
		<description><![CDATA[PluggedIn Ventures is bringing together thought leaders and innovators with leading brands and companies for informative and scintillating discussions of how to properly leverage emerging technologies and trends. With the explosion of social media PluggedIn has been hosting monthly roundtables focused on the various applications and implications for social media including ecommerce, gaming, loyalty and retention. Over [...]]]></description>
			<content:encoded><![CDATA[<p>PluggedIn Ventures is bringing together thought leaders and innovators with leading brands and companies for informative and scintillating discussions of how to properly leverage emerging technologies and trends. With the explosion of social media PluggedIn has been hosting monthly roundtables focused on the various applications and implications for social media including ecommerce, gaming, loyalty and retention.</p>
<p>Over the past 18 months, we’ve brought together the most exciting startups in the social media space such as Klout, Appssavvy, Foursquare, BuyWithMe with the biggest and best brands such as Hearst, Viacom, ABC, HBO, Disney, Playboy and United Airlines among others to discuss how they’re harnessing the power of social media and how they might collaborate going forward.</p>
<p>On October 25th, PluggedIn Ventures will be producing an all-day Social Media Summit to discuss the implications for Social Media in today&#8217;s economic environment and what the future holds for this increasingly important medium.</p>
<p>PluggedIn’s Social Media Summit is a full day event that includes 4 topic specific roundtable discussions with ample opportunities for one-on-one networking and meetings. The roundtable format allows for a candid, real-time and relevant discussion among the carefully curated panel of innovators and industry executives.</p>
<p>Please join PluggedIn Ventures and spend the day with us as we focus on social media and it&#8217;s implications for:</p>
<p>·         <strong>Effective Brand Building</strong> (9:15am)</p>
<p>We’re past the stage where the hype says, “Don’t believe the hype.”  Social and digital marketing are now core components of every company’s (and person’s) marketing effort.  But doing it and effectively doing it are two different things today, and they will be more different six months from now.   Join a discussion with leading executives for insight to the tools and mechanisms for this change.  Learn how to step beyond counting likes and followers and develop successful relationships for your company or personal brand.</p>
<p>Participants in this roundtable include:</p>
<p>Chris Cunningham, Appssavvy, CEO<br />
Dave  Kerpen, Likeable, CEO<br />
Adam Simon, Socialbomb, Co-Founder &amp; Chief Creative<br />
Will Hutson, Carrot Creative, Director Social Activation<br />
Kimber Myers, GetGlue, Director Partnrships &amp; Content<br />
Tom Thai, Bluefin Labs, VP Marketing &amp; Biz Dev<br />
Matt Heindl,  Razorfish, Director of Social Media<br />
Briana Campbell, ZemoGA, Head of Social Media<br />
David Teten, FFVentures, Partner</p>
<p>·         <strong>Customer Acquisition</strong> (11am)</p>
<p>Has the advent of social channels and instantaneous information sharing truly inverted the customer acquisition funnel as some have argued?  Or has that funnel been exploded, creating a sprinkler system of leads and opportunities sprayed in a thousand different directions?  This roundtable will focus on the use of social media specifically and in concert with other media tactics to develop the sales funnel and acquire customers.</p>
<p>Participants in this roundtable include:</p>
<p>Trendrr, Mark Ghuneim, Founder &amp; CEO<br />
Dave  Kerpen, Likeable, CEO<br />
Ari Goldberg, StyleCaster, CEO<br />
Boris Bogatin, Lokast, CEO<br />
Mike More, Headliner.fm, CEO<br />
Ted Rubin, Collective Bias, Chief Social Marketing Officer<br />
Jeff Epstein, Zferral, Founder<br />
Rich Tomko, Snooth Media, CEO<br />
Nikhil Sethi, Adaptly, Co-founder<br />
Matthew Snodgrass, WCG, Director of Social Media<br />
Jack Serpa, Engage121, EVP<br />
Chris Phenner, Spruce Media, Sales Director<br />
David Teten, FFVentures, Partner</p>
<p>·         <strong>Customer Retention</strong> (1:30pm)</p>
<p>Engaging with customers online in real time conversations about your company is now an essential component of customer service.  It builds expectations of transparency and trust that can help you beyond the simple dollars and cents.  While many Internet-centric companies understand and apply this approach, getting it right is more sophisticated than a Twitter account and more difficult than most companies can imagine. Whether you are big, small, old or new, what is principles and tactics must you apply to keep your current customers happy, before beginning the chase for new ones.</p>
<p>Participants in this roundtable include:</p>
<p>Trendrr, Mark Ghuneim, Founder &amp; CEO<br />
Joshua Mack, NearSay, Co-Founder &amp; Chief Product Officer<br />
Perry Evans, Closely, Founder &amp; CEO<br />
Brandon Evans, Crowdtap, CEO &amp; Founder<br />
Nihal Mehta, LocalResponse, CEO<br />
Mark Davis, Kohort, CEO<br />
Chris Woodard, BuyWithMe, VP Customer Engagement &amp; Operations<br />
Noah Mallin,  Digitas VP, Group Director Social Media</p>
<p>·         <strong>Revenue Generation</strong> (3:15pm)</p>
<p>In a real-time economy with real-time expectations and measurement, foolish is the marketer who looks at social media solely in the long term.  New tools and thinking can help drive business almost at a moment’s notice.  Tapping into social, mobile and open technologies also enables lead scoring, increased reach, improved conversion rates and more.  This discussion will focus on the new means of generating revenue – and the paths to becoming a social enterprise.</p>
<p>Participants in this roundtable include:</p>
<p>Wiley Cirelli, Single Platform, CEO<br />
Boris Bogatin, Lokast, CEO<br />
Ted Rubin, Collective Bias, Chief Social Marketing Officer<br />
David Lifson Postling, CEO<br />
Michael Weiksner, SocialFeet, CEO<br />
Ryan Charles, Consmr, CEO &amp; Co-founder<br />
Rich Tomko, Snooth Media, CEO<br />
Mitchell Reichgut, Jun Group, Principal<br />
Demetri Karagas, SiteSimon, Co-founder<br />
Noah Mallin,  Digitas, VP Group Director Social Media<br />
Sim Blaustien, High Line Ventures, Partner</p>
<div style="text-align: center;"><strong><br />
</strong></div>
<p>Register Now: <a href="http://bit.ly/p1qIfm  ">http://bit.ly/p1qIfm</a></p>
<p>&nbsp;</p>
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		<title>August 18th: Inaugural PluggedIn Chicago&#160;Roundtable</title>
		<link>http://www.pluggedinventures.com/2011/07/20/august-18th-inaugural-pluggedin-chicago-roundtable/</link>
		<comments>http://www.pluggedinventures.com/2011/07/20/august-18th-inaugural-pluggedin-chicago-roundtable/#comments</comments>
		<pubDate>Wed, 20 Jul 2011 18:20:45 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
				<category><![CDATA[Upcoming Events]]></category>
		<category><![CDATA[dollars]]></category>
		<category><![CDATA[Loyalty]]></category>
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		<category><![CDATA[pegmo]]></category>
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		<description><![CDATA[PluggedIn Venture&#8217;s inaugural roundtable for Chicago will be focusing on &#8220;Retention &#38; Loyalty via Social Media: how companies are leveraging social media to engage and retain customers.&#8221; While sometimes used interchangeably, the distinctions between Retention and Loyalty are important, yet nuanced. Customer retention is key to growth and success. Customer loyalty is essential for driving that retention.  Leveraging social media effectively to build community [...]]]></description>
			<content:encoded><![CDATA[<p>PluggedIn Venture&#8217;s inaugural roundtable for Chicago will be focusing on &#8220;Retention &amp; Loyalty via Social Media: how companies are leveraging social media to engage and retain customers.&#8221;</p>
<p>While sometimes used interchangeably, the distinctions between Retention and Loyalty are important, yet nuanced. Customer retention is key to growth and success. Customer loyalty is essential for driving that retention.  Leveraging social media effectively to build community centered loyalty can offer the holy grail of increased retention at a lower overall cost over the long run.</p>
<p>Several themes for our participants to address include their experience in launching social media based customer relation strategies. What are reliable churn prevention strategies? In an era where the daily deal wave is nurturing customers who are increasingly focused on cut rate pricing, how does one build organic loyalty?</p>
<p>Our participants are a mix of the who&#8217;s who in branding, technology and consumer focused industry and we are looking forward to a rigorous and wide ranging discussion offering a full complement of best practices with plenty of food for thought.</p>
<p><strong><strong>Participating companies include</strong></strong>:</p>
<p>Pegmo</p>
<p>SpotOn</p>
<p>Dollars</p>
<p>Mineful</p>
<p>Chicago Fire</p>
<p>Playboy</p>
<p>To purchase tickets for the roundtable you can go to http://bit.ly/nbv5hG</p>
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		<title>August 3rd: Real Time Content, Data, &amp; Syndication&#160;Roundtable</title>
		<link>http://www.pluggedinventures.com/2011/07/20/august-3rd-real-time-content-data-syndication-roundtable/</link>
		<comments>http://www.pluggedinventures.com/2011/07/20/august-3rd-real-time-content-data-syndication-roundtable/#comments</comments>
		<pubDate>Wed, 20 Jul 2011 18:13:18 +0000</pubDate>
		<dc:creator>PluggedIn</dc:creator>
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		<guid isPermaLink="false">http://www.pluggedinventures.com/?p=676</guid>
		<description><![CDATA[PluggedIn&#8217;s August Roundtable will be focusing on &#8220;How companies are leveraging real time data, content, and analytics in the here and now&#8221;. Social Technologies and mobile devices mean that words, images, and video now travel fater than the speed of sound, across the street and around the world. And everything from meaningless to the momentus [...]]]></description>
			<content:encoded><![CDATA[<p>PluggedIn&#8217;s August Roundtable will be focusing on &#8220;How companies are leveraging real time data, content, and analytics in the here and now&#8221;.</p>
<p>Social Technologies and mobile devices mean that words, images, and video now travel fater than the speed of sound, across the street and around the world. And everything from meaningless to the momentus can be captured and documented. This roundtable discussed  how new businesses are building the means to measure, filter, curate, and monetize the social and contextual streams of information that are blasting us from every direction.</p>
<div>
<p><strong>CrowdTwist</strong>: Irving Fain, CEO &amp; Co-Founder</p>
</div>
<p>Irving is the CEO &amp; Co-founder of CrowdTwist, a NYC-based social loyalty and rewards platform which helps brands increase sales and engagement in an increasingly cross-platform world. Prior to founding CrowdTwist, Irving ran Digital Marketing &amp; Social Platforms for Clear Channel Radio Digital, developing and implementing an online marketing and social strategy for 1,000+ radio stations.  Prior to that role he led the Content Team, creating fresh content and experiences for artists and advertisers to get noticed amongst the myriad of programming online.</p>
<p>Irving knows first-hand the challenges of developing programs which create lasting engagement and is excited to lead a company which can drive change quickly in the rapidly developing social loyalty space. Prior to his life as a media entrepreneur, Irving wore a suit every day in the world of finance. He spent time both as a venture investor here in New York as well as an investment banker, specializing in raising capital for early stage companies.</p>
<p>Twitter: @ifain</p>
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<p><strong>Chartbeat</strong>: Tony Haile, CEO</p>
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<p>Tony Haile is the General Manager of Chartbeat, the real-time analytics service used by everyone from the New York Times to Groupon. Tony was an early employee at, and now acts as an advisor to, Betaworks, the company behind Summize (now Twitter Search), Bit.ly and Tweetdeck, where he led Twitterfeed, the largest publisher to Twitter. Prior to moving headlong into the world of digital startups, Tony spent time leading and managing polar expeditions and acting as bowman for Team Logica on a Round-the-world yacht race. Startups are apparently similarly exciting with less risk of losing a limb.</p>
<p>Twitter: @arctictony</p>
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<p><strong>Sociocast: </strong>Albert Azout, CEO</p>
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<p>Albert is a technology and machine-learning pioneer with extensive experience in social and complex networks. He started his career at as an engineer on Wallstreet with a focus on transparency and quant trading.</p>
<p>He is currently a partner at Sub Rosa a fast-growing digital agency in NYC, recently voted top Small Agency by AdAge in 2010. In 2008, he co-founded StyleCaster, currently the fastest growing digital platform in the women&#8217;s lifestyle space. StyleCaster has grown from a fashion-focused social network to one of the most important content and media portals and distribution channels in the market.</p>
<p>He is currently the CEO of Sociocast, a company focused on allowing applications and advertisers to unleash the power of real-time audience data. The Sociocast technology is pioneered by a top team and advisory board with expertise in behavioral economics, physics, complex networks, business, and online advertising.</p>
<p>Albert serves on the advisory board of several new and growing ventures, including Qwiki, SaveFans, and Last Pictures.</p>
<p>Twitter: @aazout</p>
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<p><strong>Samepoint:</strong> Richard Krueger, CEO</p>
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<p>Mr. Krueger co-founded Samepoint LLC in 2008 and has held the position of Chief Marketing Officer since that time. Richard brings to Samepoint years of experience in search engine marketing and is responsible for defining the product strategy and marketing vision on behalf of the company.</p>
<p>Richard is also a prolific writer on topics relating to social media and has co-written two best-selling books: Facebook Marketing for Dummies (I &amp; II Editions) and Facebook Advertising for Dummies, both published by Wiley.</p>
<p>Prior to co-founding Samepoint, Richard served as part of the original marketing teams at several successful online start-ups, including LocalEyes, Inc. (acquired by AOL) and Icon CMT (acquired by Qwest). Prior to his entrepreneurial career, he held senior-level positions at top-ten public relations agencies, where he was awarded the Silver Anvil, the highest award for PR excellence.</p>
<p>Twitter: @rkrueger</p>
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<p><strong>Socialflow: </strong>Mike Perrone, COO &amp; Co-founder</p>
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<p>Mike Perrone is co-founder and COO of SocialFlow, a New York City based startup that applies language analysis and data science to enable publishers, brands and retailers to earn greater engagement with customers and audiences on Twitter and Facebook by publishing content when followers and fans are most receptive topically.</p>
<p>Mike has extensive experience in building businesses and implementing technology in enterprises. Prior to SocialFlow he was VP, Integration for Bertelsmann&#8217;s US Direct Marketing businesses and was tasked with leading the integrations of several high profile acquisitions. He has also worked in advertising, management consulting, entertainment technology and direct marketing, industries.</p>
<p>Twitter: @mpwn</p>
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<p><strong>Buzzfeed:</strong> Jon Steinberg, President</p>
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<p>Jon Steinberg is the President of BuzzFeed in NYC. He was previously Strategic Partner Development Manager on Google&#8217;s SMB (Small Medium Business) Partnerships team. Prior to Google, Jon was the Director of Business Development at Majestic Research and the founder of iBuilding, a commercial real estate software company backed by Tishman Speyer Properties, Benchmark Capital, and 12 Entrepreneuring. He is a graduate of Princeton University&#8217;s Woodrow Wilson School of Public and International Affairs and holds an MBA from Columbia University. He lives with his wife and two little kids on the Upper East Side.</p>
<p>Twitter: @jonsteinberg</p>
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<p><strong>EyeView:</strong> Oren Harnevo, CEO</p>
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<p>Oren Harnevo is the co-founder and CEO of EyeView, a personalized video technology provider. Oren&#8217;s vision for Eyeview began while simultaneously working on a Bachelor’s in Film and Television and a BS.C in Computer Science at Tel-Aviv University. Oren has always been fascinated with measuring the quality of creative video and its effect on viewers using optimization and analytics metrics. Eyeview&#8217;s technology enables both the creation and optimization of personalized video campaigns.</p>
<p>Before Eyeview, Oren’s online experience was shaped by his role in leading the product at 888.com, an online gaming and entertainment solutions provider that IPO’d for $1B in the London stock exchange in 2006. 888.com’s CEO, Gigi Levy, became a principal investor in 2008 and is still an active board member.</p>
<p>Since founding Eyeview in 2007, Oren has led the company in launches of hundreds of online campaigns for leading brands such as eBay, Verizon, LendingTree, Johnson &amp; Johnson, and more. Oren has recruited world-renowned investors such as LightSpeed, Eric Schmidt and Gemini.</p>
<p>Twitter: @ohnevo</p>
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<p><strong>The Flow</strong><strong>:</strong> Tom Luczak, CTO &amp; Co-founder</p>
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<p>Tom’s expertise in highly scalable computer systems began with his role in evaluating national-level developmental collection and processing systems for the United States Army.  His specific areas of technical expertise include horizontally scalable systems, system architecture, information retrieval, network operations and multimedia over IP systems.  Recognized by his military and Department of Defense peers for his special talents, Tom evolved his expertise with the hands-on development of a range of large-scale information processing systems.</p>
<p>&nbsp;</p>
<p>Following his military service, Tom entered the technology start-up scene in New York, co-founding and serving as Director of Technology at Saber Seven Inc., where he built out and managed a 15 person technology team responsible for developing a web property and next generation natural language search engine.  Tom joined Eric at Flow Search Corporation in early 2010 as the founding CTO and continues to innovate systems that will power the next generation of intelligent, real-time applications.</p>
<p>Twitter: @tomsta</p>
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<p><strong>Parse.ly:</strong> Andrew Montalenti, CTO &amp; Co-founder</p>
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<p>Andrew is a technologist with nearly a decade of experience in software engineering. He earned a bachelor&#8217;s degree in Computer Science (with honors and departmental distinction) from NYU. After graduating, he acted as a technical lead on a small software team within Morgan Stanley. Prior to founding Parse.ly, he built large-scale web applications and systems through <a href="http://alephpoint.com/">Aleph Point, Inc.</a>, the software engineering consultancy he owned and operated. His team served large clients like ThomasNet, NYC Health and Hospitals Corporation, Publishers Clearing House, as well as other small and mid-size technology companies such as HiiDef, Inc., IRAmarket, and Tal.ly. A dedicated Pythonista, JavaScript hacker, and open source advocate, Andrew is also a published technical author and editor.</p>
<p>Twitter: @amontalenti</p>
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<p><strong>BitHunter: </strong>Gil Harel, CEO &amp; Co-founder                                                   <strong></strong></p>
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<p>Gil is the CEO &amp; Co-founder of BiteHunter.com, the world’s 1st real time search engine for dining, it provides consumers with the ability to easily find and learn about all published live dining information and user social dining behavior through its website, mobile and partners. Prior to BiteHunter, Gil co-founded DiningFever in 2005 which was the leading distribution network for restaurant discounts in New York City.</p>
<p>Twitter: @harelgili</p>
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<p><strong>Yieldbot:</strong> Jonathan Mendez, CEO</p>
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<p>Jonathan is Founder &amp; CEO of realtime intent technology Yieldbot. He is a recognized pioneer in digital media optimization having spearheaded the rise of realtime content matching technology with online advertising and web pages. Prior to Yieldbot Jonathan was Chief<br />
Strategy Officer of Offermatica through its acquisition by Omniture and founded its agency business that is now Adobe Digital.  Jonathan has worked on optimizing over 75 digital media businesses including Amazon.com, AutoNation, Disney, Citibank, H&amp;R Block, IBM, Intuit,<br />
Microsoft, Salesforce, Sears, Skype and T-Mobile.</p>
<p>Twitter: @jonathanmendez</p>
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<p><strong>TheDaily:</strong> David Brinker,  SVP Business Development</p>
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<p>David joined The Daily after four years as President and Chief Operating Officer of Grandparents.com, the first website dedicated to meeting the needs of today&#8217;s new generation of grandparents. Prior to Grandparents.com, David was a strategic consultant to a number of digital-media companies, including MTV, the Orchard and Amp&#8217;d Mobile and was Vice President of Corporate Development and Business Affairs for the Musicland Group.</p>
<p>David is a cum laude graduate of Tufts University and a magna cum laude graduate of Fordham University School of Law. He is an experienced endurance athlete, having run 7 marathons, more than 25 half-marathons and 15 triathlons. He lives in New York City with his wife and two children.</p>
<p>Twitter: @dbrinker</p>
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<p><strong>ABCNews:</strong> Dan Patterson, Digital Platform Manager &amp; Journalist</p>
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<p>Dan is a broadcast journalist and web geek. By day he develops and executes digital policy for ABC News Radio. Dan’s professional experience hovers around the convergence of analogue and digital technology. Occasionally he interview’s politicians, policy makers, technologists and other interesting characters. Dan has covered events including the 2008 presidential campaign, SXSW Interactive conference, the United Nations General Assembly, United Nations Foundation radio rows, and the Darfur/South Sudan humanitarian crisis.</p>
<p>Twitter: @danpatterson</p>
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<p><strong>ff Venture capital:</strong> David Teten, Partner</p>
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<p>David is Chairman of <a href="http://hbscny.org/angels">Harvard Business School Angels New York</a> and Founder and Chairman of Navon Partners, a data and analytics company focused on analyzing private companies.  He was formerly Acting CEO of Vertical Key, a web-based software service for managing large-scale events. Previously he was a Managing Director with Evalueserve, a 2,500-person global research and analytics company, and Founder and CEO of Circle of Experts, an investment research firm acquired by Evalueserve.</p>
<p>David was formerly Founder and CEO of GoldNames, an Israel-based investment bank focusing on the internet domain name asset class.  He worked with Bear Stearns&#8217; Investment Banking division in their technology/defense mergers and acquisitions team, and was a strategy consultant with Mars &amp; Co. David holds a Harvard MBA and a Yale BA, both with honors. While still in college, he built a technology consulting firm with 35 clients.</p>
<p>David is a Mentor with <a href="http://founderinstitute.com/">Founder Institute</a> in New York and Singapore, <a href="http://www.dreamitventures.com/">Dreamit Ventures</a>, <a href="http://eranyc.com/">Entrepreneurs Roundtable Accelerator</a>, and <a href="http://nycseed.com/">NYCSeed</a>.   David is the lead author of <em><a href="http://www.thevirtualhandshake.com/">The Virtual Handshake: Opening Doors and Closing Deals Online</a></em>, with Scott Allen.</p>
<p>Twitter: @teten</p>
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