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The March 23rd roundtable focused on Monetizing Social & Mobile Media. The roundtable explored various ways companies utilize online communities to generate sales. Industry leaders discussed their best practices and strategies on Facebook, Twitter, Foursquare, Tumblr, blogger outreach, localization, and creating viral campaigns.

Razorfish: Paul Gelb, Vice President, Mobile Practice Lead

Paul helps clients on the road to innovation by pioneering media and development executions in mobile and integrated campaigns across digital out of home, broadband video, interactive television, social networks, and gaming.

In an ever changing media landscape, Paul is also a trusted consultant to Razorfish’s largest clients as they evolve their media and business strategies to include breakthrough technology and advanced platforms. Paul’s mobile clients include Unilever, Citibank, Ford, Mercedes Benz, Kraft, JCPenney, Staples, Ralph Lauren, Victoria’s Secret, Gilt Groupe, Tory Burch, Amway, Starwood, Intel, Dell, AT&T, QVC, The Hollywood Reporter, Terra, Morgan Stanley Smith Barney and T Rowe Price.

Paul was awarded the 2010 Media All Star Award by Mediaweek. He was recognized for his Ralph Lauren work with a mobile marketer of the year award and for his Mercedes work with Mobi and MIN awards. He has created concepts for five applications featured in the iTunes app store, one application featured on CNBC, the top branded iPhone application of 2008 and a top free iPad application.

Twitter: @paulgelb

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2010 was a groundbreaking year for mobile and as revenue streams become more visible, its vital to stay on top of companies’ best practices so that you not only understand the industry standard, you beat it!  As mobile revenue abounds, ensure your company is taking home its fair share of the pie by hearing from today’s industry leaders. Topics to be discussed include; Mobile Commerce, Location Based Services, Coupons, ,Apps, iPad, iPhone, Android, and more.

Optaros: Errol Apostolopoulous

Errol Apostolopoulos is the Head of Mobile Strategy at Optaros Inc., and has twenty years of experience as a management consultant and project manager with a track record of leading technology professionals and delivering software development projects. At Optaros, Errol has partnered with client executives to ensure the success of the overall Optaros engagement. Errol provides strategic advice and thought leadership regarding technology solutions for meeting each client’s strategic business goals.

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GateGuru: Dan Gellert

Dan Gellert is Co-Founder and CEO of GateGuru.  He is responsible for setting the company’s strategy and executing its operations plan for all areas of its business including partnership development, strategy, sales and marketing and corporate finance. Prior to GateGuru, Dan was a venture capitalist with Time Warner Investments where he made 11 new and follow-on investments. Prior to Time Warner Investments, Dan was a founding member of a business incubation group at IDT Corporation where he started several mobile business including an MNVO that generated over $50MM in annual revenue. Dan graduated with a BS from Cornell University and an MBA from The Wharton School.

Grapple Mobile: Sean Rosenberg

Sean leads Grapple Mobile’s expansion to the States as Managing Director, USA. Grapple reduces the time, cost and enormous complexities of creating and distributing mobile apps to run on hundreds of different devices.  Grapple is able to streamline this process with their proprietary technology that turns one source code into native apps for Apple, Android, Blackberry and Nokia. Sean previously oversaw mobile efforts at Sony Music Entertainment in various roles across marketing, sales and business development.

Pushkart: Mark Ferdman

Mark Ferdman, President & CEO of Pushkart, has fifteen years of entrepreneurial experience between founding two digital agencies, Firstborn Multimedia and Freedom + Partners. In this capacity, he has served as a strategic digital marketing consultant and advisor to numerous Fortune 500 brands from NBC Universal to L’Oréal. A Chicago native, he began his career in 1990 in traditional advertising before moving to New York City in 1997. Mark is a a graduate of the School of the Art Institute of Chicago.

Twitter: @markferdman

OnSwipe: Jason L. Baptiste

Jason L. Baptiste is the CEO and Co-Founder of OnSwipe, which provides a platform for easy and engaging magazine style publishing and advertising on tablet devices.  Jason is an author currently writing a book on entrepreneurship for the Portfolio imprint of the Penguin Publishing group, and is a co-author of On-Startups.

Twitter: @jasonlbaptiste

CheckPoints: Paul Berman, Director of Business Development

CheckPoints is a location-based mobile platform that allows brands to create product awareness and drive purchase behavior in any store in which they’re sold. As a founding team member, Paul has created and executed a business development strategy that has led to partnerships with brands including Unilever, Frito-Lay, Energizer, Arby’s, Kmart and Tyson Foods. This has helped CheckPoints to become the fastest growing shopping app ever, as they deliver targeted messaging to consumers at the precise moment the purchasing decision is made in any store in America.

GPShopper: Alex Muller; CEO

Alex Muller founded GPShopper in 2005 – GPShopper’s has built several high profile mobile retail and shopping application (iPhone, Android, Blackberry and Mobile Web), including those for Express, Citi Group,  Best Buy, LG, Nikon and many others. Muller is also professor of Mobile Marketing at New York University.

Previously, Alex Muller co-founded Evolve Living in 1999, which was purchased by Ecos Technologies purchased where Muller served as the SVP of Product Development and Management. At the start of 2004 Muller joined Linkshare to lead their product team, where he was responsible for the technology development and strategy across their product lines.

Muller received his MBA from the Tepper School of Business at Carnegie Mellon University, and an MS in Engineering from CMU. Previous to his graduate studies he received a BS in Mechanical Engineering from Tufts University.

Twitter: @slifter

Nearverse: Boris Bogatin, CEO

Boris Bogatin founded NearVerse in 2008, to power the proximity Internet, and heads up the company as the CEO. NearVerse is the maker of LoKast, an instant social network for the physical world – allowing users to easily connect with others right next to them and jointly experience their physical setting. Heavily influenced by Skype’s success, NearVerse uses it’s proximity platform to power LoKast and third-party app providers, leveraging P2P and 802.11 networking tech in unison with carriers’ wireless networks to serve up the best-of-breed proximity capabilities. Previously, Boris was the VP of Corporate Development and Technology Strategy for LightSquared, a company he helped start in December 2001 and grow into a national all-LTE, 4G wireless operator. Prior to MSV, Boris helped build a CDN, Cidera, and worked as a management consultant for PRTM, advising emerging technology companies on business strategies. Boris strives to combine his expertise in consumer mobile applications and services, with his experience in wireless IP networking, to develop NearVerse into a leading provider of a technology-driven, proximity application offering. Boris graduated from the Management & Technology Program at the University of Pennsylvania, with bachelor degrees from the Wharton School in Finance and Operations Management and in Systems Engineering from Penn’s School of Engineering & Applied Science. In his spare time, he enjoys teaching his 3 year old son calculus and doing stuff in the physical world (mostly as an excuse to multitask).

Twitter: @bb_iojbegun

Where: Scott Hendrikson

Scott, VP Advertising Sales, is a Senior Sales and Business Development executive with a proven track record of working with media properties to establish relationships with various Fortune 500 Brands, Advertising Agencies and Strategic Partners.  Scott joined the team from Time Inc. where he served as Vice President Sales and Marketing overseeing Sports Illustrated’s Youth Portfolio. During his tenure, Scott reformulated the business’ brand architecture, aggressively expanded the business into new media verticals and launched a variety of highly profitable digital products to the trade and consumers. Prior to Time Inc., Scott spent 5 years serving DC Comics, a division of Warner Bros. Entertainment, in a variety of advertising sales and custom publishing roles. Scott has a B.S. from Penn State University and currently resides in New York City. During his free time, he serves as a Board Member of the international non-profit, Pitch in for Baseball and is in constant pursuit of his next adventure, be it on a mountain top or in the tropics.

Twitter: @hendricksons

BradHVentures: Bradley Harrison, Founder & CEO

Bradley C. Harrison is an entrepreneur and seasoned business development executive with a passion for technology, media, entertainment and lifestyle. Although his initial career was an Army Officer, Mr. Harrison has a myriad of experiences in roles related to launching new ventures. While attending MIT, Mr. Harrison worked as a partner in a seed stage venture fund, ITU Ventures, and helped launch a joint MIT-Harvard incubator. During this experience, Mr. Harrison worked at the earliest stages with many interesting companies to include Endeca Technologies.

Additionally, Mr. Harrison worked for AOL in Business Affairs and Development in Dulles, as well as Media Strategy in NY. During his tenure with AOL, Mr. Harrison co-authored 3 patents related to search, geo-tagging, and personalization with his boss, Edmund Fish. Following AOL, Mr. Harrison helped raise $40M in venture funding for a contextual online advertising network.

Twitter: @bradharrison1

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Novembers roundtable is focusing on “Mobile App Economy”  in which we will discuss the shifts in the Mobile App ecosystem such as the race to build a better smartphone, ways that legacy device manufacturers (like Nokia) are catching up, new advertising models, etc.

Can Anyone catch up to Apple and is the Android platform going to continue to grow or will it plateau? What about Blackberry, Nokia and yes even Palm where do they fit in all of this.

These topics and more will be discussed at the roundtable.

Participants Include:

Appsolute Media-Jon Kobrin, CMO
Mobiworx-David Hobeich, Founder & CEO
NeedAnApp-Antoine Trepant, Founder
Two Toasters-Rachit Shukla, CEO
Sonic Mobile-Jay Block, VP Business Development
Applico-Alex Moazed, CEO
Zip Mark-Jay Bhattacharya, Co-founder
MRM Worldwide, Louis Simeonidis, VP Digital & Tecnology Strategy
Fusion Creative Studios- Pablo Arenas, CEO
Mojiva-David Gowdz, CEO
Nokia-Pete Dragunas, Head World Wide Sales

The goal of the roundtable is to bring startups along with VC’s, angels, and industry experts to network, discuss, and help startups grow and succeed.

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Each quarter, PluggedIn looks at a specific industry by bringing together its leaders and innovators for an informative and scintillating discussion. Awesome things happen at our roundtables as we put together a small group of smart and passionate people together to discuss everything dealing with ecommerce. The goal is simple to connect the most innovative and exciting startups in the ecommerce space with the biggest and best eCommerce sites, brands, technology providers and industry analysts.

On December 21st, PluggedIn’s eCommerce Summit will discuss the innovation that is impacting eCommerce today and in the coming year. From social and mobile commerce, group buying and traditional ecommerce.

The eCommerce summit is a full day event that includes 4 topic specific roundtables with one-on-one networking and meetings in between. The roundtable format is an intimate if not laid back discussion that includes a moderator, participant panel, and guests who are relevant and engaged in the content.

Tentative Schedule:

8:30am- Registration / Networking
9:15am- eCommerce
10:30am- Q&A / Networking
11:00am- Group Commerce
12:15pm- Q&A / Networking
12:30pm-Lunch
1:30pm- Social Commerce
2:45pm- Q&A / Networking
3:15pm-MobileCommerce
4:30pm- Q&A / Networking
5:00pm- Networking

EARLY BIRD SPECIAL ON SALE NOW THROUGH 11/21

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KlickableTV: Roger Wu, President

Roger Wu is President of KlickableTV, a simple to use interactive video platform. He not only conceptualized the product but also built the product from scratch and is now chief evangelist.  Prior to starting KlickableTV, Roger worked at an interactive PR firm creating social media campaigns, videos, and microsites.  He also has experience as an intrapreneur at Bloomberg LP where he was a pilot member of the Bloomberg Legal team.  His experience with video extends to the turn of the century when he worked at start up, MediaOnDemand.com.  He also has worked at bulge bracket investment banks Goldman Sachs and Morgan Stanley and holds three degrees from the University of Pennsylvania and the Wharton School, where he sometimes guest lectures.  Roger also competes regularly in stair climbing competitions, food eating contests and teaches at the Fashion Institute of Technology.  He is also a member of SAG and AFTRA.

Daylife: Upendra Shardanand, Chairman & CEO

Upendra Shardanand is the Chairman and CEO of Daylife, the leading media utility for the world’s biggest media companies and consumer destinations, including USA Today, Bloomberg BusinessWeek, NPR, Forbes and Time Warner Cable’s Road Runner. Daylife’s Media-as-a-Service simplifies and consolidates the tools and infrastructure for sourcing and utilizing media at scale, so editors and developers can build great sites and apps faster and cheaper.

He co-founded his first venture, Firefly Network, as a spin-off of his work at the MIT Media Lab. (Upendra’s graduate thesis centered on collaborative filtering, the recommendation technology now commonplace on the web). Firefly was acquired by Microsoft in 1998.

At Microsoft, Upendra launched Microsoft Passport, and worked on Microsoft’s privacy initiatives, serving on industry bodies to further the cause of online privacy. Following Microsoft, Upendra was a founding partner of The Accelerator Group, a venture firm with offices in New York, Los Angeles, and London. He went on to serve as the Director of Technology at Time Warner Corporate.

Mr. Shardanand also serves on the board of advisors for Treehugger, BrandKarma, and Help Remedies.

Twitter: @upe

SheFinds: Michelle Madhok, CEO

Michelle Madhok has been a pioneer in the online content industry for more than a decade.  She is currently founder and CEO of SheFinds Media  an online media company that publishes editorial websites about shopping for busy, professional women.  With no outside funding and limited personal resources, Madhok launched SheFind’s first property, SheFinds.com, in 2004.  Following this success she launched a second site in 2006, MomFinds.com.  The fundamental SheFinds business model, which Madhok conceptualized back in 2003, has proven to be capital efficient and highly scalable as the company continues to expand at a rapid pace.  In 2008 she raised $1.3 M for minority share of SheFinds Media from Greenscape Capital.

Madhok’s media career began in 1995 at CBS as director of entertainment.  At a time when the Internet was a nascent, unproven platform; Michelle took the lead in building CBS.com into a major portal.  In 1998 Madhok moved on to AOL as group director of online content.  There she led a young, innovative team in creating what eventually became the world’s largest online women’s channel.  After almost six years of success at AOL, Michelle moved on to create what is now SheFinds Media Inc.

Madhok is a winner of the American Express sponsored “Make Mine a Million $ Business” award.  She has appeared on The Tyra Banks Show, Martha Stewart, Good Morning America, Fox National News, and ABC, NBC, and CBS.  Additionally, Michelle had been featured in Inc. Magazine, The New York Times, and New York Daily News.  A highly regarded expert in online shopping, Michelle is also a regular on Better.tv and is/has been a contributor to  MSN, AOL, Real Simple, Huffington Post and Yahoo!.   She has been a paid spokesperson for Bank of America and PayPal.  Michelle earned a BS from UC Berkeley and MS IMC from Northwestern.

Twitter: @shefinds / @michellemadhok

TheOrchard: Steve Haase, EVP Business Development

Steve has been a partner in The Orchard since its inception in 1997. Steve is responsible for brokering all digital music and video retail relationships throughout the world, The Orchard’s API marketplace and The Orchard’s mobile app and OTT strategies. Steve serves on the Advisory Board of Music Intelligence Solutions, a patented, artificial intelligence platform for music discovery and predictive market analytics, where he advises the executive team on their strategic development of consumer facing and white label music applications.

MyDamnChannel: Rob Barnett, Founder/CEO

My Damn Channel is the brainchild of Founder and CEO, Rob Barnett. My Damn Channel creates original series with top talent. Harry Shearer runs the politics and satire. Don Was runs the music. Hit comedy series include Wainy Days (David Wain…over 15 million views), You Suck at Photoshop (Big Fat Brain…over 20 million views), and Horrible People (A.D. Miles). My Damn Channel just launched two series with Illeana Douglas, Spärhusen and Easy To Assemble.

Barnett was a production and a programming exec at MTV and VH1 for more than 11 years. He served tours of duty in Rock Radio in Boston, Dallas, and Los Angeles and was President of Programming for CBS Radio. Barnett has produced radio, television, film, and new media with hundreds of diverse communicators including President Bill Clinton, Mick Jagger, Oprah Winfrey, Martin Scorsese, Jimmy Kimmel, Adam Carolla and Johnny Rotten.

Twitter: @DamnRob

Magnify.net: Steve Rosenbaum, Founder & CEO

Steven Rosenbaum has been at the forefront of emerging media technologies and storytelling styles since he founded his media company in the early ‘90s. Always focused on empowering emerging filmmakers, and providing tools and outlets for new voices, Rosenbaum is acknowledged as one of the early innovators in both Video Journalism and User-Generated Video.

Magnify.net is Rosenbaum’s launch – a video publishing platform that allows web sites, media companies,

and content entrepreneurs to empower their communities to embrace User-Generated Video. Currently Magnify.net powers over 2,000 channels of User-Generated Video, and is working closely with a wide variety of media makers, communities, and publishers in evolving their content offerings to include content created by, sorted and reviewed by community members.

Prior to launching Magnify, Rosenbaum was involved in a variety of initiatives supporting the development of user generated content. In 1995 he Created MTV UNfiltered, a program that put the very first usergenerated video on MTV. During his career in mainstream media, Rosenbaum produced films for A&E, Discovery, TLC, The History Channel, National Geographic, Court TV, Trio, HBO, VH1, MSNBC, and CNN. As a feature Director, he is best known for his film “7 Days in September”, which chronicled New York’s reaction to the 9/11 attacks.

Twitter: @magnify

Flavors.me: Jack Zerby, Founder & Designer                                            

Jack grew up in Hollidaysburg, PA. He studied design at RIT in Rochester, NY. He’s worked at Pentagram Design, Frog Design, RG/A, and Vimeo. He created and now leads the design of Flavors.me and Goodsie. He also makes music and loves his family.

Flavors.me allows anyone to create an elegant, single-page website using personal content from around the Internet. It automatically organizes all kinds of information – photos, videos, blog posts, status updates, music listening habits, travel plans, resume details – into a constantly growing, interactive visual montage. Flavors.me is ideal for personal homepages, lifestreaming, splash and microsites, celebrity fan pages, commercial promotion, brand marketing – and everything in between

Twitter: @jackzerby

HealthGuru Media: Christopher Bruno, Co-Founder & EVP

Prior to co-founding Health Guru Media, Chris worked in venture capital as an Associate with Village Ventures, Inc. In this capacity, Chris developed significant experience analyzing the operations and financial performance of early stage companies and conducting industry specific competitive and market analysis. Most recently Chris worked as a business analyst directly for the management team of Everyday Health, a leading health company on the web. Chris graduated Magna Cum Laude with Honors from Williams College with a degree in Economics and a pre-medical concentration.

HealthGuru Media: Nicola Bridges, SVP Content & Programming

Before joining Health Guru Media, Nicola was Associate VP & Editorial Director of Prevention Interactive/Rodale Inc., where she was responsible for the strategic development and growth of prevention.com. Nicola led a full re-launch of the site and implementation of new platforms resulting in a 60% increase in traffic. Previous to Rodale, Nicola was VP of Editorial Programming at iVillage.com/NBCU, where she managed the Health & Wellbeing, Diet & Fitness, and Pregnancy & Parenting channels. She joined iVillage after returning from her native UK, where she developed and produced BBC wales@work, a weekly business program. Previously in New York, Nicola co-founded Club Mom, Inc. and has also served as Editor-in-Chief of Working Mother and Managing Editor of Working Woman magazines. Nicola holds a Bachelor of Arts in Journalism, summa cum laude, from San Francisco State University. She serves on the advisory boards of Women Certified and bTrendie.com, and supports Autism Speaks in the pursuit of research, treatments, prevention and a cure for autism, which affects 1 in 110 children and 1 in 70 boys.

CBS Local: Adam Wiener, SVP Content, Community & Operations

Adam Wiener serves as the Senior Vice President for Content, Community and Operations for CBS Local. As part of the CBS Local senior leadership team, Wiener helps set and execute the Company’s local online media strategy utilizing the combined assets and digital operations of CBS’s 28 television stations and CBS RADIO’s more than three dozen news, sports and talk stations.

This marks Wiener’s return to CBS, where he began his career in television and radio production within CBS News, eventually becoming Senior Producer of a network news broadcast and Executive Producer of CBSNews.com. In 2000 he was named Vice President of Content for CBS investment property Office.com.

In 2004, Adam was hired as Senior Vice President and General Manager of Healthology, a consumer health media company, leading editorial, production and business development efforts. He conceived and built the Healthology Advertising Network (comprised of over 2,000 websites) and assisted in the sale of Healthology to iVillage in 2005.

When NBC Universal acquired iVillage in 2006, Wiener was appointed Senior Vice President for Media, responsible for business development, search and e-commerce across the iVillage Network. He also served briefly as iVillage’s Interim Chief Operating Officer in 2007. Wiener often participated in due diligence of potential investments by NBC Digital Media and the NBC Peacock Fund, and in 2008 was named Chief Operating Officer for NBC investment property driverTV. An automotive video content creator and distributor, driverTV videos were accessible in 30 million homes through cable VOD and the driverTV online network.

Wiener has also held senior management positions for the Dow Jones/IAC personal finance joint venture FiLife, and cancer support non-profit Gilda’s Club Worldwide.

Twitter: @AdamWiener

Hachette Filipacchi Media: Todd Anderman, SVP, Digital Media

Todd Anderman, named Senior Vice President, Digital Media, for Hachette Filipacchi Media U.S. in January 2008, is responsible for the company’s web sites, mobile business as well as other emerging platforms. Over the course of Anderman’s career, he has successfully built and expanded a number of brands in the digital space.

Twitter: @todda12

Surphace.com: Josh Guttman, CEO

Josh Guttman is CEO of Surphace (fka Sphere). He was an early member of the business team, joining Sphere in November 2007 as Director of Business Development and assumed responsibility for advertising, design and products before assuming the role of COO in March 2009. He was named CEO eight months later in November of the same year. He has successively negotiated and managed numerous partnerships with publishers such as Tribune, TMZ/Telepictures, USTA, Dow Jones, Glam, Interactive One, Name Media and vendors such as The Rubicon Project and Pulse360, among others.

Guttman has worked in and around digital media since 1998. Before Surphace, he served in a business development and product management capacity at Answers Corp, helping to integrate and relaunch WikiAnswers following its acquisition. From 1998-2002, he worked in San Francisco, initially as a Financial Analyst at Robertson Stephens & Co and later as an Associate at both E*Offering and SG Cowen advising private technology companies on business strategy and venture financing. He advised more than 15 venture-backed companies, including: Sportsline, Wayport, Stamps.com, SaveSmart/Prio, Oasis, 3rd Age Media and MaMaMedia.

Twitter: @joshguttman

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October 26, 2010
Comments by Guillermo Kopp@GuillermoKopp
Chairman, GUAU Corporation / gk @ guauco.com

PLUGGED IN – FOLLOW UP THOUGHTS

1. Content contribution: Do people click on the “participate” button? Most people are busy and lack the time to do so, however, asking visitors to help create specific, unique content may attract contributions.

Comment: We find that facilitating content discovery will get people’s attention. Combining professional and user reviews will boost credibility and entice participation. People may like syndicated sites that combine similar types of content, such as status updates from Twitter and facebook.

2. Authenticity: Different than printed media, syndicated editorials lack clear labeling or regulations to verify the person (with his or her identity, affiliation, or field of activity) that is entering the content.

Comment: We believe that consumers deserve, and will expect, proper disclosure about the nature and source of online content. Consumer behaviors and rules of engagement to accept branded, peer, or professional content will take shape gradually based on the specific field of activity or industry sector.

3. Differentiation: As content proliferates, people find it harder to see the value. People would pay for exclusive, immediate, convenient, interesting, premium content and original points-of-view.

Comment: We believe that sites should mind the specific purpose of the content. Sites that help people make quick shopping choices will have a different style from those that feature entertainment, contextual information, or reference data, or specialized sites that influence more impactful decisions.

4. Video content: Advertisers want targeted audiences more than content, so TV programs get the biggest share of the budget. Online videos are more engaging and much shorter (around 1.5 minutes).

Comment: We envision a massive growth of short and instantly popular online video content that will ride on bandwidth availability and the proliferation of YouTube and media clips. As TV programs get saturated with commercials, personalized repackaging of media should put viewers back in control.

5. Paid content: Syndication may give visibility to content producers, but these may not get paid. Traffic expectations are overblown. Sites need to create revenue events and build customer loyalty.

Comment: Usage statistics will reveal what people value, and nurture content-centric relationships. Lowering the burden for people to make micro-payments for premium content items (e.g., iTunes, facebook credits) will lead to greater adoption by customers and much higher monetization rates.

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October 7, 2010
Comments by Guillermo Kopp@GuillermoKopp
Chairman, GUAU Corporation / gk @ guauco.com

Participants Included: Medialets, Jumptap, Greystripe, Percent Mobile, InMobi, Todacell, Ringleader Digital, Ogilvy, Microsoft, and Google.

1. ROI: Mobile gets 5% of the dollars and takes 85% of the effort. Agencies must prove the returns. Brands should pay for customer actions, not clicks. Advertising within the app is getting too expensive.

Comment: We find that the click rate from app to website is small; some apps inadvertently trigger clicks, and a significant portion of mobile display ads are delivered incorrectly. Besides improving the delivery and linking ads to customer actions, advertisers should invest in retraining people.

2. Impact of advertising: What are the right analytics and metrics of success for mobile? Should advertisers focus on ROI or quality? Online advertising took 20 years to reach 20% of the total.

Comment: Mobile advertising should be more impactful and leverage other media platforms. Successful investments in mobile will bring significant returns. For instance, location will enable advertisers to target the right message at the right moment to consumers who are inclined to act.

3. Evolving media: Marketers must connect with mobile consumers. Advertising content must tap offline data, get optimized for the fast changing mobile channel, and deliver a better customer experience.

Comment: We believe that different mobile solutions are still looking for a genuine business issue that is worth solving. Marketers should connect the dots and integrate traditional campaigns, such as discount coupons, thus unleashing the intrinsic and holistic power of mobile advertising.

4. Successful campaigns: Agencies will take a long time to master the mobile channel. First, they must overcome an advertising culture that is rooted in traditional media.

Comment: Successful mobile content will serve as a media anchor and drive consumers to come back for more. Ads on search engines and other mobile advertising schemes that “convert” to actual purchases will bring incremental revenue streams and prompt brands to advertise more aggressively.

5. Security and privacy: Ads are being infected with malware. Enterprise CIOs are feeling “invaded” by mobile platforms. Privacy is becoming a social responsibility, and security is a much broader concern.

Comment: Notwithstanding a gradual adoption of selected mobile platforms for secure use within the enterprise, we see that devices, apps, and browsers still show significant vulnerabilities. To avoid compromising public trust, advertisers must be aware of the perils attached to makeshift mobile ads.

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October 7, 2010
Comments by Guillermo Kopp@GuillermoKopp
Chairman, GUAU Corporation / gk @ guauco.com

Participants Included: AppsSavvy, Socialight, Adenyo, Mobile Commons, Appular, Bravo Media, Joule, Razorfish, and MRM Worldwide.

1. Marketing apps: Mobile apps show tremendous growth. Similar to CPG, consistent and persistent marketing will promote loyalty and allow brands to pass on some of the value back to the customers.

Comment: Advertisers should uncover every stone, and collect contact information when apps are downloaded. As consumers check products and services through their social network, brands should connect people through apps that are commercially and experientially relevant to their target market.

2. Personalized dialogue: Mobile is an interactive media for direct marketing to customers that features rich, one-on-one relationships. As consumers take action, brands engage them and drive increased sales.

Comment: We find that brands are putting together location and identity features, and learning how to reach people at the right place and time. This will make the conversation more relevant, gather better experiential intelligence, and generate the right interaction and marketing opportunities.

3. Analytics: Patterns of people’s movement will help in predicting where they are going to be later in the day. Mobile produces a huge amount of data that may lack reliability or yield meaningful metrics.

Comment: We see customers using the mobile to pull background information about products when shopping at a store. Information services will represent a proactive way to learn about purchase intentions, and gain opt-in permission from consumers to access more granular data about them.

4. Experimentation: As mobile interactions become more sophisticated, marketing will follow a learning curve. An average app has a life-span of 3 months, and a small fraction of the apps are successful.

Comment: We believe that the composition and behaviors of the market are shifting. Mobile web, text, and messaging will converge into one integrated and more actionable customer platform. Mobile video will play a key role in engaging customers and improving their overall experience across channels.

5. Infrastructure: As more people access the mobile web, the back end infrastructure will become a big bottleneck. Robustness must improve. Networks should increase bandwidth to support streaming video.

Comment: Television is still a more effective media to reach all audiences. Mobile screens will become larger. Tablets and screens need better resolution. As infrastructure evolves, we envision richer and more engaging uses of mobile video, such as entertainment, sports, weather and live interactions.

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October 7, 2010
Comments by Guillermo Kopp@GuillermoKopp
Chairman, GUAU Corporation / gk @ guauco.com

Participants Included: eyeDipWorldLiveMobileTouraMEDL MobileAppsolute MediaFox MobileTime Inc.,  WSJMTVSony MusicTurner Broadcasting,  and Thomson Rueters.

1. Valued experience: A mobile device works as an extension of the person. It goes with the person and stays connected. Apps perform original functions, including location. Most of the top apps are games.

Comment: Smart apps should render better interactive experiences that are more creative, engaging, functional, social, utilitarian, and save time. We think that developers need to focus on producing groundbreaking content that will elevate popular apps as a pivotal consumer touch point.

2. Augmented reality: Apps should tap device features such as location, vibration, and video. When used to pull related data while watching television or sports events, apps will enhance the user experience.

Comment: We believe that games and enriched sports data will fulfill a most compelling role in engaging consumers. Brands and app developers should harness vast amounts of data that are available through the cloud platform, and integrate information seamlessly and timely into the live flow of events.

3. Business model: What is the core value proposition attached to mobile apps? Rather than advancing technologies that look for a viable use, apps must focus on solving actual business issues.

Comment: Consumers drive a lot of digital media usage that still has to be monetized. Besides charging competitive prices for premium mobile content, brands need to work holistically. Extra revenues from commissions and subscriptions from other platforms will support the case for mobile.

4. Usage: Consumers spend twice the time using mobile apps than browsing the mobile web. Phones are getting more powerful. There are too many apps and online information. It is hard to build critical mass.

Comment: To entice sustained use, apps must fulfill a productive purpose and have a reasonable lifespan. Successful apps that deliver practical value and connect to specific audiences will serve as a primary touch point. Successive generations of apps will upgrade the core functions and features.

5. Evolution: Apps are just a new form in the changing digital landscape. Media companies should employ apps as part of a multifaceted portfolio. Fragmentation of platforms results in duplicative cost.

Comment: We believe that carriers will continue to wield power in the mobile ecosystem, and will influence the consolidation and distribution of mobile app sources. Revenues from mobile usage should be less dependent on carrier models and focus more on the value of the services delivered.

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October 7, 2010
Comments by Guillermo Kopp@GuillermoKopp
Chairman, GUAU Corporation / gk @ guauco.com

Participants Included: XtifyBuzzdFacebookWhereLooptTopguestDoubleDutchMyCityWayThe HotlistPhilo, and Grouptabs.

1. Check-in culture: Social networks engulf hundreds of millions of people, and will be a formidable force to drive mobile transactions. As a new conduit, creative check-in dynamics will shift purchasing habits.

Comment: We think that brands and merchants should also mind the check-in benefits as perceived by customers. Rather than rehashing in-store promotions, active check-in dynamics should allow consumers to discover innovative interactions that will pinpoint emerging needs and opportunities.

2. Merchant benefits: The ability to bring customers into the store and sell more is the ultimate goal for check-in. Despite the adoption of mobile coupons, tangible economic benefits are slow to come.

Comment: We believe that merchants should tap the full potential of check-in workflows to boost the effectiveness and efficiency of store operations. Besides attracting and enticing customers, check-in information will serve to orchestrate seamless in-store interactions that boost sales and productivity.

3. Local Competition: Stores compete aggressively on discounts, and will pitch to consumers who are checking-in at a neighboring rival. If customers walk out from a store, it might lose the intended sales.

Comment: Price wars on existing products are zero-sum games, and lead to lower prices that benefit consumers. Merchants should better refine their segmentation and orchestrate vertical services that create new value and spur cross-selling, such as spotting the ingredients of a meal or recipe.

4. Innovative use cases: Skeptics point at flaws in location services, such as low conversion rates when passers-by get prompted to visit a rental, or are mistaken as fans of the sports team in a nearby stadium.

Comment: Comprehensive marketing analytics from other sources should result in better targeting. We see that airport shops will serve as a fertile ground for real-time location services. Many passengers have idle time between flights and will be willing to experiment with synergistic uses of mobile check-in.

5. Check-in metrics: Most people will have smart phones, but data on purchases is lagging. Brands would like to own the location history of their customers exclusively. Discounts will reach a point of saturation.

Comment: We find that tracking the actual purchase back to the source of the transaction will shed a better light on the role of check-in. Clarity on the mobile source will enable merchants to better understand the buyer’s intent and sell incremental products and services in a cost-efficient manner.

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